Privacy Policy
thisRoadmap
Effective Date: December 26, 2025
MicroMega Solutions, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the thisRoadmap software-as-a-service platform (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you register for an account or use the Service, we collect personal information that you voluntarily provide, including: your name; your email address; and your company or organization name (if applicable).
1.2 Payment Information
When you subscribe to a paid plan, payment information is collected and processed by our third-party payment processor, Stripe. We do not store your credit card numbers or payment account details on our servers. Stripe's privacy practices are governed by their privacy policy.
1.3 User Content
We store the roadmaps, data, and other content you create within the Service. This content is owned by you and is processed only as necessary to provide the Service.
1.4 Automatically Collected Information
When you access the Service, we automatically collect certain information, including: device information (browser type, operating system, device type); IP address; usage data (pages viewed, features used, time spent); and referring URLs and navigation paths.
2. How We Use Your Information
We use the information we collect for the following purposes: to provide, maintain, and improve the Service; to process transactions and send related information; to send administrative messages, updates, and security alerts; to respond to your comments, questions, and support requests; to monitor and analyze usage patterns and trends; to detect, prevent, and address technical issues and security threats; to comply with legal obligations; and to enforce our Terms of Service.
3. Third-Party Service Providers
We share your information with third-party service providers who assist us in operating the Service. These providers are contractually obligated to protect your information and use it only for the purposes we specify:
3.1 Stripe
Purpose: Payment processing. Information shared: Payment method details, billing address, transaction amounts.
3.2 SendGrid
Purpose: Email delivery for transactional and service-related communications. Information shared: Email address, name.
3.3 Microsoft Azure
Purpose: Cloud hosting and data storage. Information shared: All data processed through the Service is stored on Azure infrastructure.
3.4 Google Analytics
Purpose: Website analytics and usage tracking. Information shared: Usage data, device information, IP address (anonymized where required by law).
4. Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help us recognize you, remember your preferences, and understand how you use our Service.
4.2 Types of Cookies We Use
Essential Cookies: Required for the Service to function properly, including authentication and security cookies. These cannot be disabled.
Analytics Cookies: Used by Google Analytics to collect information about how visitors use our Service. This helps us improve our Service. You may opt out of these cookies.
Preference Cookies: Remember your settings and preferences to provide a personalized experience.
4.3 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect the functionality of the Service.
4.4 Google Analytics Opt-Out
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and secure data centers provided by Microsoft Azure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you delete your account, we delete your personal information and User Content. We do not retain user data after account deletion, except as required by law or for legitimate business purposes (such as fraud prevention or dispute resolution).
7. International Data Transfers
All data is stored and processed exclusively in the United States. If you are accessing the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our data centers are located. The data protection laws in the United States may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
8. Your Rights Under GDPR (European Users)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws:
Right of Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct inaccurate or incomplete personal information.
Right to Erasure: You may request that we delete your personal information, subject to certain exceptions.
Right to Restrict Processing: You may request that we limit how we use your personal information.
Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
Right to Object: You may object to our processing of your personal information for certain purposes.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time.
To exercise these rights, please contact us at support@micromeg.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.
Legal Basis for Processing: We process your personal information based on: your consent (which you may withdraw at any time); the necessity to perform a contract with you; our legitimate business interests; and compliance with legal obligations.
9. Your Rights Under CCPA (California Residents)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):
Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, as well as the sources, purposes, and third parties with whom we share it.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
Sale of Personal Information: We do not sell your personal information to third parties.
To exercise these rights, please contact us at support@micromeg.com or submit a request through your account settings. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.
10. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe that we may have collected information from a child under 13, please contact us at support@micromeg.com.
11. Third-Party Links
The Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
MicroMega Solutions, LLC
PO Box 530705
Debary, FL 32753
Email: support@micromeg.com
For GDPR-related inquiries, you may also contact us at the email or mailing address above. We will respond to all legitimate requests within 30 days.